We're Agora, a Fin-Tech & Prop-Tech established, growing company. Our mission is to revolutionize the way Real Estate Investment firms and investors manage their capital, processes and communication. Our Investment Management platform and services help companies raise and preserve more capital, increase investors satisfaction and reduce processes complexity - by automating their back-office operations, introducing tools for investors communication, and providing them with advanced solutions for better real-estate investment marketing efforts.

Agora servs hundreds of customers globally and growing year-over-year, trusted and backed-up by top high-tech investors as Insight partners and Qumra Capital.

As part of our growth plans, we are also growing our Sales & Business Operations team - to support the entire go-to-market group - from SDR’s to Account Executives and Business Development activities.

We are looking for Junior Sales Operations candidates who are eager to develop themselves in a fast growing company, to become part of a winning team who is disrupting the Real Estate Investment industry & market!

As a Junior Sales Operations at Agora, you will work closely with the sales leadership team and the executives leaders, define and implement sales & post-sales processes, manage & control the sales-related systems and analyze its related data in order to provide insights, reports and recommendations on actions.

Responsibilities

• Regularly audit CRM data to ensure accuracy and consistency across the sales database.
• Assist in cleaning and maintaining data hygiene within the CRM system.
• Review and validate contracts to ensure they are correctly entered into the CRM and meet all necessary compliance requirements.
• Resolve contract issues between Account Executives and Finance teams
• Coordinate with sales reps to resolve discrepancies or incomplete information in contracts.
• Conduct routine health checks on the CRM system to identify and resolve issues that could impact data quality or sales performance.
• Report on CRM usage and adherence to sales processes by the Sales and SDR teams.
• Serve as the first point of contact for the Sales and SDR teams for CRM and GTM Software-related queries and issues.
• Provide basic CRM training and support to new sales team members.
• Assist in troubleshooting CRM issues and escalating complex problems to the Senior Sales Ops Analyst.
• Prepare and maintain documentation and playbooks related to sales processes, CRM guidelines, and data management practices.
• Assist in generating standard reports for the sales team, ensuring accuracy and timely delivery.
• Identify opportunities for improving data management processes and contribute to the implementation of enhancements.
• Support the senior Sales Ops in rolling out new tools, processes, or CRM features.
• Support & coordinate sales enablement processes, reports and activities.

• Minimal experience / familiarity in sales / business / data / reporting operations domains.
• Familiarity with CRM and/or other business systems as Salesforce, HubSpot etc.
• Strong processes orientation and flows understanding.
• Hard worker under pressure and short timelines.
• A true team player, working with multiple interfaces and functions.
• Business orientation and understanding.
• Hands-on approach to deliver on tasks and activities.
• Able to multitask, prioritize, and manage time efficiently.
• Self-motivated, self-learner, passionate, and a people person.
• Native / flaunt English speaker.

Advantage experience:

• Familiarity with HubSpot platform
• Some existing background in SalesOps or BusinessOps
• Relevant education as Processes Engineering

Agora Software is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.