Senior Sales Specialist (Miami, FL)
KeyMe
KeyMe Locksmiths is an exciting company disrupting the $12B locksmith industry through its robotics technology, retail footprint and nationwide locksmith network. KeyMe Locksmiths leads the industry in both customer experience and technological innovation, consistently setting new standards for service excellence and reliability.
KeyMe Locksmiths operates more than 7,000 fully automated self-service key duplication kiosks that can be found in major retailers across the country including Walmart, Kroger, Albertsons, 7-Eleven, Menards, and many others. Via AI and robotics, KeyMe Locksmiths allows users to store, share, and duplicate their physical keys and RFID cards at the Kiosk. Additionally, KeyMe Locksmiths operates the largest nationwide marketplace for residential and commercial locksmith services offering customers a one-stop solution for all their locksmith needs ranging from lockouts, vehicle keys, home, commercial and custom jobs.
We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. KeyMe Locksmiths does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment on account of any characteristic protected by state or federal law or local ordinance.
Are you a high-energy, outgoing individual who loves interacting with people? If so, we're looking for you! KeyMe Locksmiths is seeking a dynamic Senior Sales Specialist to promote our convenient car key duplication service in major US retail locations. As a Senior Sales Specialist, you will be the face of KeyMe, engaging with customers and driving sales. The schedule for this role is Wednesday - Sunday.
Your primary responsibilities will include:
Customer Engagement: Proactively approach customers to introduce them to KeyMe's on-the-spot car key duplication service.
Sales Generation: Educate customers on the benefits of our service and persuade them to purchase duplicate keys.
Seamless Handoff: Once a sale is made, smoothly transition the customer to our technician for key duplication.
Brand Promotion: Utilize promotional materials and giveaways to generate excitement and interest in KeyMe's services.
Additional Responsibilities
Inventory Management: Assist with inventory management tasks, such as tracking stock levels of key blanks, fobs, and other essential supplies.
Marketing Support: Set up and break down marketing materials, flags, and signs.
Customer Service Follow-Up: Follow up with customers after service completion to ensure satisfaction and address any potential concerns.
Qualifications
Enthusiastic and Outgoing: You possess a natural ability to connect with people and enjoy striking up conversations.
Persuasive Communicator: You can effectively convey the benefits of our service and close sales.
Self-Motivated: You are driven to achieve sales goals and thrive in a fast-paced retail environment.
Customer-Focused: You are committed to providing a positive customer experience.
Technical Proficiency: Basic technical proficiency and comfort using tablets and POS systems.
Problem Solving: Ability to think critically and solve problems independently.
Reliability: Dependable and punctual with a strong work ethic.
Travel: Able to commute to different retail locations
Mobility: Able to stand for long periods of time to engage with customers and walk from different sales and service locations within the parking lot / store.
Additional Requirements
High school diploma or GED required
Valid driver’s license and clean driving record
Able to work a Wednesday–Sunday schedule (off Monday & Tuesday)
Able to lift up to 50 lbs and stand for extended periods of time
Must pass a background check
Willing to travel around the Miami area
What We Offer
Competitive hourly base pay + uncapped commission
Opportunity for career growth and development
Tools, equipment, and uniform provided
Health, dental, and vision insurance
401K plan with match
PTO
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Basic Life and AD&D Insurance