About Us

KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and duplicate their physical keys and RFID cards. Fully automated self-service key duplicating kiosks can be found in over 8,000+ locations across the country in major retailers such as WalMart, Kroger, 7-Eleven, Menards, and many others.

Additionally, KeyMe offers customers a one-stop solution for all their locksmith needs ranging from lockouts and re-keys to complex installations and custom jobs. All KeyMe locksmiths have extensive experience and are fully vetted to ensure our customers receive the utmost quality experience. With upfront set pricing, customers know they will never be confronted with last minute charges. KeyMe’s smart routing gives customers the ability to monitor their Locksmith’s arrival, job progress, and receive instant receipts. KeyMe is providing unrivaled service quality, prices, and customer experience into the $12B/yr locksmith industry.

KeyMe is an exciting, well-funded (over $150M raised to date), tech company that is solving real consumer pain points. KeyMe is proud to have an open, collaborative and relaxed atmosphere where bright professionals work hard and enjoy what they do. With the added benefit of a friendly, flexible and creative working culture, you’ll be joining a forward-thinking, expanding team to continue opening doors for our customers.

We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

About the Role
We’re looking for a data-driven Website Product Manager to own and optimize our portfolio of web and eCommerce properties. This role is focused on improving conversion, enhancing user experience, and driving revenue growth through testing, experimentation, and cross-functional collaboration across the full digital funnel.

What You’ll Be Doing

• Own and manage a portfolio of web and eCommerce properties with a focus on increasing conversion rates, average order value, and overall revenue

• Optimize the full customer journey—from landing pages to checkout—ensuring a seamless and high-performing shopping experience

• Develop and execute a roadmap of tests and optimizations with clear goals, success metrics, and next steps

• Partner closely with engineering to scope, prioritize, and deliver product enhancements, site performance improvements, and eCommerce functionality

• Lead A/B testing and experimentation efforts across user journeys; analyze results and drive actionable insights

• Manage design resource sourcing, briefings and feedback for web development

• Document and maintain best practices, testing frameworks, and web/eCommerce guidelines

• Identify growth opportunities and present data-backed recommendations to leadership

• Collaborate with the SEO Manager to align on strategy, site structure, and organic growth initiatives

• Create wireframes, user flows, and low-fidelity prototypes to visualize and validate design concepts.

• Proactively research user behavior and identify areas for improvement to inform design and product decisions.

• Support requirements validation and conduct User Acceptance Testing (UAT) to ensure solutions meet user and business needs.

• Learn and use product management and collaboration tools (e.g., Jira, Asana, Figma, Confluence) to manage design workflows and communication.

How We Know You Can Do It

• 3+ years of experience in digital product management, eCommerce, web optimization, or a related role

• Strong understanding of CRO (conversion rate optimization), UX principles, and eCommerce best practices

• Experience optimizing key eCommerce metrics (conversion rate, cart abandonment, AOV, revenue per visitor)

• Experience working with engineering teams in an agile environment

• Proficiency with testing tools (A/B testing platforms) and analytics tools (e.g., Google Analytics, etc.)

• Ability to translate data into actionable insights and communicate clearly with stakeholders

• Highly organized, detail-oriented, and comfortable managing multiple priorities

Nice to Have:

• Experience with SEO strategy and collaboration

• Familiarity with eCommerce platforms (e.g., Shopify, Magento, etc.) and CMS tools

• Background in growth, performance marketing, or digital merchandising

What Success Looks Like:

• Measurable improvements in conversion rates, revenue, and customer experience

• Reduced cart abandonment and optimized checkout performance

• Consistent pipeline of high-impact tests and optimizations

• Strong alignment across product, engineering, marketing, and SEO

• Clear documentation and scalable best practices across web and eCommerce properties

What You’ll Get

• Compensation package that includes salary

• Health, dental, and vision insurance

• 401K plan with match

• Flexible PTO Policy

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Basic Life & AD&D Insurance