About Us

KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and duplicate their physical keys and RFID cards. Fully automated self-service key duplicating kiosks can be found in over 7,000+ locations across the country in major retailers such as WalMart, Kroger, 7-Eleven, Menards, and many others.

Additionally, KeyMe offers customers a one-stop solution for all their locksmith needs ranging from lockouts and re-keys to complex installations and custom jobs. All KeyMe locksmiths have extensive experience and are fully vetted to ensure our customers receive the utmost quality experience. With upfront set pricing, customers know they will never be confronted with last minute charges. KeyMe’s smart routing gives customers the ability to monitor their Locksmith’s arrival, job progress, and receive instant receipts. KeyMe is providing unrivaled service quality, prices, and customer experience into the $12B/yr locksmith industry.

KeyMe is an exciting, well-funded (over $150M raised to date), tech company that is solving real consumer pain points. KeyMe is proud to have an open, collaborative and relaxed atmosphere where bright professionals work hard and enjoy what they do. With the added benefit of a friendly, flexible and creative working culture, you’ll be joining a forward-thinking, expanding team to continue opening doors for our customers.

We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

About the Role

We are looking for a user-focused, data-driven Product Manager to help shape seamless, impactful experiences across all lines of business at the company. Our lines of business include kiosks, locksmith services, eCommerce, mobile vans business and advertising and media. In this role, you will partner with stakeholders throughout the organization to identify opportunities, improve processes, and deliver solutions that drive customer and business value. You’ll use research, testing, and iteration to enhance engagement, conversion, and operational effectiveness while collaborating with Design, Engineering, and business teams to turn insights into intuitive, scalable solutions. This role is ideal for a candidate eager to grow their skills in product management, user experience, cross-functional collaboration, and leveraging customer insights to drive measurable business results.

What You’ll Be Doing

• Partner with stakeholders across all lines of business to identify opportunities, define requirements, and deliver solutions that improve customer and operational outcomes.
• Develop and implement design testing approaches to improve user flow and experience across business lines.
  
  
• Create wireframes, user flows, and low-fidelity prototypes to visualize and validate design concepts.
  
  
• Proactively research user behavior and identify areas for improvement to inform design and product decisions.
  
  
• Support requirements validation and conduct User Acceptance Testing (UAT) to ensure solutions meet user and business needs.
  
  
• Lead coordination of design and engineering teams to iterate on UX and UI based on data, testing results, and user feedback to deliver high-quality product enhancements and initiatives.
  
  
• Contribute to maintaining design systems, product documentation, and internal knowledge bases to ensure alignment and consistency across digital touchpoints.
  
  
• Recommend prioritization of initiatives and share testing results and insights with stakeholders on a regular basis.
  
  
• Learn and use product management and collaboration tools (e.g., Jira, Asana, Figma, Confluence) to manage design workflows and communication.

How We Know You Can Do It

• Bachelor’s degree in Design, Product Management, or a related field (or equivalent experience).
  
  

• 3+ years of experience in UX design, product design, or a related role.
  
  

• Strong understanding of user-centered design principles, usability testing, and design iteration.
  
  

• Experience creating wireframes, prototypes, and user flows using tools like Figma
  
  

• Familiarity with agile methodologies and tools (e.g., Jira, Asana, Confluence).
  
  

• Analytical mindset with the ability to interpret testing results and turn insights into actionable improvements.
  
  

• Ability to manage multiple projects and priorities in a fast-paced environment.
  
  

• Strong communication, collaboration skills, and documentation skills with an eye for detail and consistency.

What You’ll Get

• Compensation package that includes base pay

• Health, dental, and vision insurance

• Remote budget to set up your home office

• 401K plan with match

• PTO

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Basic Life and AD&D Insurance