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RiverPark Ventures
companies
Jobs

Locations

San Francisco, CA, USA · Seattle, WA, USA

industry

Real Estate

Size

11-50 employees

Stage

Other

founded in

2016

Why do property managers choose Latchel for virtual concierge and emergency hotline call center services? Property managers build their portfolios when they focus on growth activities. Handling maintenance issues interrupts that and can cause stagnation in portfolio growth. Even worse, when it interrupts a good night's sleep and leads to an unproductive day. Property managers choose Latchel because instead of waking you up at 3 AM, your tenant calls Latchel. We take your tenant through an emergency diagnostic process and then troubleshoot their issue over the phone to prevent an unnecessary visit from a contractor. We are the only maintenance coordinators with a patent-pending technology that improves our accuracy and ability to help tenants resolve emergency issues fast. If we determine that your tenant is having a true emergency, we'll dispatch the best vendor for the job. We dispatch immediately and our vendors do the minimum amount of work necessary to prevent property damage.

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