IT Administator
Lumen
IT
Posted on Aug 13, 2025
IT Administator
We are seeking a self‑driven and hands‑on IT Administrator to join Lumen’s dynamic team. You will be the single point of contact for everything IT-owning, our SaaS stack, endpoints, office networks, security, and employee support for an innovative company whose handheld metabolic breathalyzer and app help people improve their wellness and lifestyle. This is a high‑impact, end‑to‑end role for someone who enjoys both strategic planning and rolling up their sleeves to keep things running smoothly.
Responsibilities
- Own Lumen’s entire IT infrastructure, SaaS, endpoints, office networks, security, A/V-ensuring reliability, scalability, and cost‑effectiveness
- Lead IT projects - migrations, rollouts, audits, delivering on time with minimal downtime and clear communication to stakeholders
- Deliver responsive day‑to‑day support to on‑site and remote employees, handling onboarding, off‑boarding, and hardware lifecycle management
- Administer and optimize Google Workspace tenants, including identity, access, and SSO integrations
- Deploy, secure, and monitor macOS devices with Kandji MDM and Windows devices with ManageEngine Endpoint Central
- Protect endpoints with ESET Antivirus, enforce patch management, and drive continuous security hardening in line with ISO 27001/GDPR practices
- Operate and maintain hybrid‑meeting environments using Zoom Rooms and Neat Pulse, guaranteeing seamless global collaboration
- Manage network gear (firewalls, switches, Wi‑Fi, VPN) and troubleshoot connectivity across office and remote setups
- Own vendor relationships and procurement, negotiate contracts, and keep accurate asset inventories and runbooks
- Track, report, and continuously improve key IT metrics, escalating risks and proposing forward‑looking solutions
Skills and Experience
- 5+ years of hands‑on IT administration / systems engineering in a SaaS, multi‑OS environment
- Proven expertise administering Google Workspace
- Strong experience with Apple Device Management software (MDM)
- Experience configuring and supporting Zoom (admin portal, Zoom Rooms) and in room device fleet
- In‑depth understanding of TCP/IP networking, VLANs, firewalls, VPN, and Wi‑Fi design
- Excellent troubleshooting and communication skills; able to prioritize and work independently as a “one‑person IT team”
- Fluency in Hebrew and English
Advantage
- Proficiency with Slack workspace administration and SaaS integrations
- Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience