Quality Control Executive

Designation: Quality Control Executive

Location: BKC, Mumbai (In office)

Working shift : Afternoon Shift (1pm to 10pm)

We are looking for a Diamond Quality Control professional to join our dynamic team. This role will be responsible for Quality Control before processing the diamonds for shipments.

About Nivoda:

Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally. We are a global team of big thinkers, risk takers and hard workers.

What you'll do:

Responsibilities include but are not limited to:

• Perform QC on 100% stones before shipping

• Ensure stones are quality checked as soon as they arrive and decrease waiting time to perform QC on each stone

• Perform QC as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark

• Ensure 0 customer complaints with regards to quality of stones

• Notify customers of all quality control issues and get buyer team to offer replacement goods if needed

• Ensure all stones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery

• Take delivery of all stones delivered in the office. Match invoice with system price

• Responsible for safe upkeep of all stones received in office

• Daily matching of stones received, shipped and stored in safe
  

What you'll need:

• 5 years + Experience in diamond grading and quality assessment across all categories

• Knowledge of diamonds

• Speaks good English, written and verbal

• Is transparent & honest- as he/she will be dealing with stones

• Ability to multitask efficiently with multiple counterparts

• Attention to detail

• Humble, honest, trustworthy

• Shows respect & appreciation for every person

• Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn
  

What you'll get:

• Flexible working hours and a great company culture

• Dynamic working environment in an extremely fast-growing company

• Work in an international environment

• Ample experience to grow and learn