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Senior People Ops Generalist (IC3+) 

point.me

point.me

People & HR, Operations
Posted on Aug 17, 2024

The position

Do you thrive in a fast-paced startup style environment? Do you enjoy working on a small team delivering rock-solid functionality and performance? We are seeking a meticulous and proactive HR Generalist to join our team, and if that description resonates with you, you could be an excellent fit!

The primary purpose of this role is to create leverage for our President, who oversees people processes, as we move into a scale up stage of company growth and performance expectations. This role is integral to ensuring compliance with all federal, state, and local regulations while fostering a positive employee experience. The ideal candidate will have a strong background partnering with executive stakeholders, competency in HR compliance domestically and abroad, experience with state filings, familiarity with employee relations in a remote environment, sharp organization skills, and excellent written and verbal communication.

Your work will directly impact the way rewards points are maximized and help people travel better.

This is a career-level role, with commensurate responsibility and compensation. The anticipated salary range is $85,000 to $110,000 in addition to meaningful equity. We are also open to a high-performing fractional hire. Specific compensation will be determined based on your level of experience. We are a fully distributed team.

What You'll Do

Ultimately, you’ll be assisting an innovative travel start-up in reaching global scale by identifying opportunities to streamline processes and support our world-class team. This role requires diligent organization and cross-team communication; we expect you to be a careful steward of the business and treat it as your own.

Compliance and Administration

  • Manage proactively and respond promptly to ensure our fully-distributed company is compliant with federal, state, and local labor laws and regulations, including I-9 and employment registration processing, updating state filings, and conducting regular audits and updates of HR policies and procedures.
  • Coordinate and manage state filings and reporting requirements to ensure timely and accurate submissions.
  • Maintain accurate and up-to-date employee records and HR databases, ensuring compliance with record-keeping requirements.
  • Administer employee benefits programs and assist employees with benefits-related inquiries.
  • Assist with payroll processing and ensure timely and accurate compensation for employees.
  • Support in an advisory capacity when it comes to equity and compensation issues.
  • Develop and maintain internal HR systems, process documents, and employee resources.

Employee Experience and L&D

  • Administer and oversee the recruitment process, including job postings, initial candidate screening, candidate tracking, and offer coordination.
  • Execute tasks related to the employee lifecycle including: onboarding, off-boarding, benefits administration, performance and compensation reviews, employee engagement, learning & development, and job changes.
  • Enable managers with best-practices in instilling a performance culture within their distributed teams, including how to implement continuous feedback processes, coaching skills, team building opportunities, measurable performance expectations, and accountability techniques.
  • Support our President in the performance management processes, including performance appraisals, feedback sessions, and development plans.
  • Manage employee relations by addressing issues, resolving conflicts, and providing guidance to employees and managers.
  • Support the implementation of HR initiatives and projects aimed at improving employee engagement and organizational effectiveness.
  • Conduct exit interviews and analyze data to identify trends and areas for improvement.

What You Have

  • Bachelor’s degree
  • 5+ years of experience in a generalist HR role.
  • Comprehensive knowledge of HR practices, labor laws, and employment regulations.
  • Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive and confidential information with discretion.
  • Problem-solving and conflict resolution skills.
  • A proactive approach and ability to work independently as well as part of a team.
  • SHRM-CP or PHR certification is a plus.
  • GM Skillset: Fast learner, fast executer, strong collaborator.
  • Performance-oriented, with an interest in taking ownership of situations and a desire to roll up your sleeves.
  • A proven history of outstanding performance in startup environments.
  • Flexibility - we’re growing and evolving and we’re looking for folks to grow and evolve with us.

About point.me

Here at point.me we’re devoted to bringing simplicity and clarity to a system that is intentionally opaque. And unlike traditional travel agencies, or even online booking services like Orbitz, Kayak, & Google, we don’t take a fee or commission from the airlines when someone books a flight.

Instead, point.me is on the side of our customers — we work directly for them! We’re an ally that uses our expertise and technology to ensure people travel better, and are never taken advantage of.

Our proprietary algorithm crawls the many hidden corners of the Internet, including those hard-to-search airline award websites to discover the clearest path to maximizing the value of loyalty and credit card points.

Benefits & perks

Join our growing team! Here at point.me we believe in taking care of our team, so that our team can take care of our customers. All employees are offered the following:

  • Competitive salaries and meaningful equity.
  • Comprehensive health care coverage.
  • A 100% distributed workforce, so you can contribute from wherever you prefer.
  • An open vacation policy, with a minimum of 15 days off each year.
  • Team trips and outings.

Given the nature of our business, we anticipate that all team members will be traveling from time to time, including company trips and off-sites, or meeting with strategic partners. As such, being fully vaccinated against COVID-19 is a condition of employment at point.me. We’ll ask you to send us a copy of your vaccination card in advance of your first day.

We respect the individual needs of employees and are an equal opportunity employer. Positions are remote, but you must be eligible to work in the United States.