Overview:

Simply Bail is seeking an experienced Senior Backend Engineer with machine learning experience to design and create prompts for enabling deeper usage of AI across our complex SaaS product and platform. The Engineer will work directly with the CTO, members of the engineering and product team, and customer support team to build training, customer support, and real-time review/diagnostic tools to enable customers to more easily ramp up use of the platform in a self-service manner. This role will have visibility into all of Simply Bail’s departments and operations.

Simply Bail secured its seed round in 2024. Simply Bail is an end-to-end bail management SaaS and fin-tech platform that provides users comprehensive tools to manage personalized customer experiences (helping people get their loved ones out of jail faster and more securely), process sales/transactions, manage data, automate processes, and analyze data and insights. Simply Bail is an enterprise platform for professionals across the bail ecosystem: bail agencies; large insurance corporations; general agents; and sub agents. We’re powering a modern, technology-enabled platform to revolutionize a broken criminal justice system – changing the way people get their loved ones out of jail. Our mission: Get People Back to Life.

What You’ll Do:

• Design and develop prompts for various applications, including text generation, question answering, training walk throughs and customer support.
• Collaborate with product team, operations team, and engineers to understand user needs and translate them into effective prompts.
• Analyze and iterate on prompts based on performance metrics and user feedback to ensure high-quality outputs.
• Conduct experiments and research to test new prompting techniques and optimize existing workflows.
• Stay up to date on the latest advancements in national language processing (NLP) and AI, and apply those insights to your work.
• Document and communicate your work clearly and concisely to technical and non-technical audiences.
• Maintain an organized and efficient workspace, meeting deadlines and managing multiple projects.

Must Haves:

• Strong experience Javascript, NodeJS, PostgreSQL, MongoDB.
• Understanding of NLP concepts and techniques.
• Knowledge working with large language models and other AI systems.
• Ability to think creatively and solve problems, adapting to new challenges and changing priorities.
• Strong analytical skills and attention to detail to evaluate and optimize prompts.
• Ability to collaborate effectively with a cross-functional team.