Position - Order Processing Representative

The Order Processing team is responsible for ensuring all orders that come through Slice are transmitted successfully to our restaurant partners. The Order Processing representative is an expert at spotting any issues with orders. He/she manages their order queue to make sure customers are never kept waiting. An expert problem solver, the Order Processing representative thinks and acts quickly.

Responsibilities:

• Manage, process, and confirm all orders assigned to you during your shift
• Ensure all customers have a great experience ordering through Slice
• Identify any issues with the orders, checking for fraud, and any needed adjustments
• Confirm all orders assigned to you in a timely major
• Demonstrate the value of Slice to our customers and restaurant partners every day
• Provide amazing, world class support
• Identify and report any bugs or issues found during processing orders
• Enhance the office atmosphere with a positive mental attitude and positive energy

Requirements:

• Excellent English verbal and written communication skills
• Experience working with a team
• Demonstrated Computer Skills
• Working knowledge of Microsoft Office
• Remain calm when being pressed by a manager or pizzeria.
• Must be available to work occasional nights, holidays and weekends
• Eager to work in a high paced environment
• Friendly and light hearted day-to-day mindset. Every case is a new opportunity

At Slice we're living the dream, with so many pizza parties, vacations, incredible benefits, and the opportunity to help your favorite local pizzeria succeed. If you feel that you have the necessary experience and are interested in this amazing opportunity, please apply to our website: www.slice.mk