Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

About the Role

As a Solace Physician, you will be a clinical resource via video, phone and email, for Solace patients throughout their healthcare journey. In this role, you will lead clinical direction by providing care instructions and guiding patients to our national network of healthcare advocates to further patient care and help them achieve their health goals. You will also lead the development of a new patient care program and ensure that the company is well-equipped to help the greatest number of people.

🔥 About Solace

By harnessing the power of human connection through technology, Solace is transforming healthcare in the United States.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with professional health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

Solace is a seed-stage startup founded in 2022 and backed by leading VCs. We have a lean, fully-remote U.S. team distributed coast-to-coast. Take a look at our website at www.solace.health.

What You’ll Do

• Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique clinical expertise in every interaction.

• Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction.

• Be able to identify and prioritize patients’ needs and assist them with referrals to the correct care coordination professionals to maintain a streamlined care continuum.

• Lead the development and approval process for patient care plans in partnership with patient navigators and community health workers to holistically address social determinants of health, i.e. food resources, transportation access, and support at home.

• Build the systems of the future in working with patients who need care support outside of the traditional medical.

What You Bring to the Table

• A board certification in family medicine or internal medicine.

• Possession of licensure, preferred as many states as possible.

• Strong clinical skills with strong organizational skills to match. You can balance multiple tasks and work under pressure without sacrificing organization in your communications and documentation.

• Pride in your technical savvy. You have the ability to quickly and fluently learn new systems and softwares.

• Significant empathy, you're equally comfortable working with elderly patients as you are with people that are undergoing Social Determinants of Health.

• Extreme bias toward action and execution. You care about forging the system that empowers better patients outcomes, and you’re not shy about sharing your feedback.

• Comfort with change and ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and/or startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course.

Bonus

• Willing to work weekends or non-traditional working hours

Up for the Challenge?

We look forward to meeting you.