Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health

About Solace

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. We are a Series B startup founded in 2022, backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and SignalFire.

About The Role

The person in this role will be a foundational member of the Impact Analytics team, conducting rigorous research to demonstrate whether Solace's patient advocacy model improves health outcomes, reduces costs, and increases patient satisfaction. This role reports to the Head of Impact Analytics and will contribute directly to building Solace's evidence base through retrospective studies, claims analysis, and publishable research.

This is an opportunity to apply academic training in a fast-paced startup environment where research directly informs business strategy and clinical operations.

Key Responsibilities

• Design and execute retrospective cohort studies using claims, EHR, and internal platform data to evaluate patient advocacy impact on outcomes, utilization, and spend

• Build and maintain analytical datasets with attention to data quality, integrity, and reproducibility

• Apply advanced statistical methods including propensity score matching, difference-in-differences analyses, and causal inference techniques

• Contribute to data inventory, quality assessments, and identification of internal/external data gaps

• Support vendor evaluation for claims data, HIE platforms, and benchmarking sources

• Partner with clinical, product, and operations stakeholders to identify high-value research questions

• Translate technical findings into clear insights for leadership, clinical teams, and external partners

• Co-author white papers, case studies, and peer-reviewed publications

Requirements

Education

• PhD in Public Health, Epidemiology, Health Economics, Outcomes Research, Biostatistics, or closely related field

• Fresh graduates or candidates with approximately 1 year of postdoctoral experience preferred

Technical Skills

Strong Working Knowledge:

• SQL for complex querying and data manipulation

• R or Python for statistical analysis and research computing

Working Knowledge:

• Healthcare claims data and EHR/real-world data structures

• Advanced statistical methods relevant to outcomes research (propensity score methods, difference-in-differences, survival analysis, regression techniques, causal inference)

• Inference methods and experimental/observational study design, particularly retrospective studies

Familiarity:

• Healthcare data standards (ICD-10, CPT, NDC codes) and Medicare/commercial insurance structures

• Data engineering best practices and pipeline development

You have:

• Uncompromising commitment to high-quality, defensible research

• Business sense and ability to deliver on non-academic timelines while making pragmatic research choices

• Strong data intuition and natural curiosity that extends beyond core expertise

• Impeccable attention to detail in code, documentation, and results

• Excellent communication skills with ability to explain complex technical concepts to non-technical audiences

• The ability to write persuasively for varied audiences, including for publication in the scientific literature, for business leaders, and for a non-technical audience

• A peer-reviewed (co)-first author publication based on original work

Bonus

• Experience with healthcare data vendors (claims aggregators, HIE platforms)

• Familiarity with CMS data products

• Prior work in health tech, digital health, or startup environments

What Success Looks Like

Within your first year, you’ll have contributed to at least one published or submission-ready study, built reproducible and defensible analytical workflows the team relies on, and become a trusted partner on measuring what matters to our business and our mission. You move quickly without sacrificing rigor—balancing academic standards with the pragmatism required at a growth-stage company.

Company Culture

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. You'll join a lean, fully remote team where your work has direct, visible impact on patients' lives.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.