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Director of Warehouse and Fulfillment

Thrasio

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United States · Remote

Posted 6+ months ago

We are Thrasio - Builders Welcome!

At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews – plus supply chain and marketing smarts – to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product! And our goal is for all of those households to be truly delighted by their purchase.

What Makes Us Unique

At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? Everyone is a leader - we lean into opportunities, not titles. We expect everyone to behave and act like a leader. Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. Everyone is a builder - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. Everyone belongs- a sense of belonging brings us all together. We operate as One Team.

About the Role:

The Director of Warehousing and Fulfillment is a hands-on operational leader, equal parts Player and Coach, responsible for managing, administering, and supporting our Warehousing and Fulfillment team along with 3rd party warehousing operations. This role will report to the Vice President of Supply Chain Operations.This Director will provide innovative leadership and support of our supply chain operations along with managing outsourced 3rd party relationships, contractors, and vendors. The position is responsible for ~16 team members and more than 30 3pl partner sites. This role will report to the Vice President of Supply Chain Operations.

Responsibilities:

Responsible for Thrasio’s International 3rd party warehousing network, fulfillment capabilities, and inventory control
Accountable for optimizing our warehousing and fulfillment operations for maximum efficiency, flexibility, and scalability
Continue to build, identify, and maintain relationships with 3PL providers while ensuring the effectiveness of our warehousing core partners
Design Thrasio’s ultimate 3pl network through modeling while also developing the capabilities needed to support our multi-channel business – Amazon FBA/SFP/FBM, DTC, B2B, and wholesale to major retailers
Enable operational strategy, business processes, and connected systems for all aspects of Thario’s Warehousing, fulfillment, Inventory management, and Distribution control initiatives
Lead Thrasio’s consolidation of more than 50 sites into a scalable fulfillment engine, supporting more than 200 brands and thousands of diverse skus
Our ideal candidate will have experience owning supply chain initiatives and would bring a working knowledge of distribution and fulfillment operations, inventory control, and network modeling.

What You Bring to The Party:

8+ years of 3rd party warehouse and fulfillment management experience
Proven ability to direct and coordinate operations an international multi-site warehousing network
Highly effective teaching skills and techniques
Knowledge of 3pl providers and how 3rd party warehouse software packages (WMS) connect to NetSuite or other ERPs
Ability to communicate effectively and succinctly focus a list of key initiatives
Ability to use a data first, analytical approach to prioritization and decision making
Maintain inventory accuracy at a high-level, through proper inventory transactions and controls
Measure and report the effectiveness of warehousing activities and partner performance
Clearly communicate expectations and coach employees
Maintain effectiveness in order processing for internal and external customers
Track record of improving operating efficiencies while reducing costs.
Experience negotiating complex domestic and international 3pl warehousing contracts
Experience with Amazon FBA, Seller Fulfilled prime (SFP) deliveries is a plus
Connecting 3pl warehouse interactions with managed transportation partners or TMS platforms is also a plus

Key Qualities:

Ability to prioritize the most important initiatives
Passion for Strategy , People, and business success
Action oriented, seeks opportunities and focuses on achieving goals.
Data driven analytical approach to strategy, problem solving, and goal achievement.
Strong verbal and written communication skills.
Flexible leader willing to pivot toward new initiatives and goals