Network Operations Coordinator
Posted on Thursday, November 9, 2023
We are Thrasio - Builders Welcome!
At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews – plus supply chain and marketing smarts – to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product! And our goal is for all of those households to be truly delighted by their purchase.
What Makes Us Unique
At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? Everyone is a leader - we lean into opportunities, not titles. We expect everyone to behave and act like a leader. Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. Everyone is a builder - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. Everyone belongs- a sense of belonging brings us all together. We operate as One Team.
- End-to-End Order Lifecycle Management: Manage and oversee the entire order lifecycle from initiation to fulfillment, ensuring timely and accurate order processing.
- Problem Solving and Creativity: Proactively identify and address supply chain issues and bottlenecks, applying creative problem-solving techniques to find efficient solutions.
- Data-Driven Decision Making: Utilize data analysis and metrics to make informed decisions that optimize supply chain processes, minimize errors, and enhance efficiency.
- Hands-On Approach: Be comfortable with a hands-on approach to tackle operational challenges, such as order allocation, inventory management, and logistics coordination.
- Customer Focus: Maintain a customer-centric mindset, ensuring that customer orders are processed accurately and delivered on time while addressing any customer inquiries or concerns.
- Accountability: Take ownership of the order process and ensure the timely resolution of any issues or discrepancies that may arise.
- Cross-Functional Collaboration: Collaborate with various departments, including production, logistics, and customer service, to facilitate smooth order fulfillment and resolve any cross-functional challenges.
- Continuous Improvement: Continuously seek opportunities to optimize supply chain processes, implement best practices, and strive for operational excellence.
- Commitment to Excellence: Maintain a mindset that “good isn’t good enough” and consistently look for ways to raise the standard of performance and efficiency within the supply chain.
- Compliance: Ensure that all network operations comply with relevant regulations and industry standards.
- Documentation: Maintain accurate records and documentation of network operations for reporting and auditing purposes.
- Bachelor's degree (or higher) in Supply Chain Management, Logistics, Business, or a related field (or equivalent work experience).
- Problem-Solving Techniques: Familiarity with problem-solving methodologies like Six Sigma is a plus.
- Communication Skills: Excellent verbal and written communication skills to effectively liaise with internal teams, external partners, and customers.
- Analytical Skills: Strong analytical abilities to interpret data, draw meaningful insights, and make data-driven decisions.
- Proactive Attitude: A proactive and self-motivated approach to identifying and addressing supply chain issues.
- Supply Chain Knowledge: In-depth knowledge of supply chain principles, practices, and logistics operations
- Order Process Ownership: Demonstrated experience in managing end-to-end order processes, allocation, and fulfillment.
- Ability to work collaboratively in a team and independently when necessary.
- Strong attention to detail and organizational skills.
- Adaptability and the ability to work in a fast-paced and dynamic environment.
- Capable of accommodating US time zones.
- Must have: Proficiency in using PowerBI/Smart Sheet/Excel/Google Sheet.
What We Offer:
- The chance to be part of a next-gen consumer goods company that is changing the industry
- A collaborative work environment where cross-functional teams work together to solve problems and achieve common goals
- The opportunity to build together with a talented, diverse and passionate team, and the innovative technology to enable us
- A remote-first work environment that allows employees to manage their schedules effectively, meet in a hub when necessary, and maintain a healthy balance
- Competitive salary and benefits package, as well as tremendous on the job learning opportunities.
- The freedom to "be bold", have a voice within the company and take on opportunities with less red tape
- Gratuity is a statutory benefit paid to all full-time permanent employees who have worked continuously with the same organization for at least 5 years.
- In keeping with the National and Festival Holidays Act. employees will be paid 10-15 days per calendar year as holidays.
Thrasio values diversity, equity, and inclusion and is proud to be an equal opportunity employer. We welcome individuals from all backgrounds and consider all qualified applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, protected veteran status and any other category protected by applicable law. We strive to create an environment where everyone can thrive. We encourage applicants who meet the minimum criteria to apply, as we believe in the power of diverse perspectives and challenging assumptions.