Company Mission

Our mission is to give every company superhuman abilities to serve their customers.

The most important thing happening inside any B2C company (insurance, financial services, etc.) is the conversation between the business and the customer. Millions of them, every day. These calls contain more signal about what’s working, what’s broken, and what to do next than any dashboard, CRM, or data warehouse ever will. And yet companies rarely hear more than 1% of them.

Voiceops turns those conversations into the intelligence layer for B2C revenue. Our platform listens to millions of calls, learns what good looks like, and builds a living model of how a business actually sells to and serves its customers. As companies automate their revenue functions with AI agents, those agents will need context, taste, and institutional knowledge to do their jobs well. We’re building the brain they plug into, whether that’s inside our platform or through open integrations like MCP.

Eight people today, twenty by year’s end. Multi-billion dollar clients and a product that’s working. We’ve raised $12M in seed funding from top-tier investors. We’re hiring across technical and customer-facing roles.

What it Takes to Thrive at Voiceops

We hire for extreme curiosity, speed, and high ownership. It’s only through those values and traits that we built what we’ve built with a team of 8, and it’s the foundation of who we are.

• Curiosity means you learn fast, ask great questions, and build strong instincts quickly. You can sit down with a customer’s VP of Sales in the morning and an implementation lead in the afternoon and both feel like you deeply understand what they care about. Off calls, you’re constantly asking how we can improve: what’s driving churn risk, where we can deliver more value, how we can make our customers more successful.

• Speed means you bias toward action. You respond to customer emails and internal Slack messages in minutes, not hours. When you spot a risk or an opportunity, you act on it right away rather than letting it sit.

• Ownership means you take full responsibility for outcomes. When a customer isn’t seeing value, you don’t wait for someone else to fix it. You figure out what’s going wrong and you drive the solution, even when there are dependencies that feel outside your control. The people who thrive here hold themselves to a higher standard than anyone else would hold them to.

We also just want to work with genuinely good people. Warm, reliable, coachable, and easy to work with. That matters to us as much as anything else.

Location

This role requires 5 days per week office attendance in our beautiful Union Square HQ which is located in New York City, NY.

Role Overview

We landed multi-billion dollar clients and achieved 13x usage growth with a team of 8 and zero dedicated marketing. The product works and the proof is there, now it's time to build a community of the right people around it!

As the founding marketing expert at Voiceops, you'll work directly with the CEO and Founder to set the strategy, find the most influential enterprise executives who are leading AI transformation at their companies, and make Voiceops the name they trust most. Not through cold outbound and worn out channels, but through showing up.

This is a broad role by design, primarily focused on building the voice of the company and ensuring our potential customers hear it! We don't expect you to be an expert in all of it on day one, but we do expect real exposure to the latest trends in AI adoption and instinct to figure out what matters most as we grow. The scope will evolve as you do.

• Build the Community. Host in-person events, webinars, and virtual panels that bring the right people together. Work our existing customer relationships to reach high-influence executives at B2B Enterprise companies. Get us into the conferences and conversations where buyers are searching for AI transformation and make Voiceops a familiar, trusted name in those rooms.You see the value in building credibility through technical communities, not just business ones.

• Tell the Story. Own our LinkedIn presence, the CEO's personal brand, the company website, and the content that ties it together. Create case studies, videos, and narratives that make what we do impossible to ignore. Give our sales and CS teams the language and one-pagers to carry that story forward.

• Grow the Footprint. Sharpen our website, build interactive tools that give buyers a reason to engage, and expand our visibility into the non-traditional channels where discovery actually happens today: AI-driven tools like ChatGPT. Identify partnerships and new growth channels, then pressure-test them fast.

Professional Requirements

• 5 - 10 years Enterprise SaaS Marketing focused on organic brand growth, AI community events, digital footprint, social media and more

• Brand Builder. This isn’t the first time you've taken a brand flying under the radar and made the market pay attention. You can run a webinar or walk a room of executives through an industry topic and hold the room

• Genuinely social. You like being in the room, working a conference, and building relationships that compound over time

• Laser focused on Channel. You have strong opinions on where enterprise buyers are discovering vendors today: AI search, dark social, peer communities and more

• Strong storytelling instincts. You can write, simplify a complex technical product, and make an Enterprise buyer feel the urgency

• Data-driven. You run experiments, track performance, and use the numbers to make the next campaign better than the last
  

Perks & Benefits

• Annual Salary range: $130,000 - $160,000 based on experience and education

• Health & wellness: 100% employer-paid insurance premiums for employees with options to add qualifying family members at a low cost

• Flexible Paid Time Off: Unlimited PTO to support work life balance

• Seed-Stage Equity Grant: Get in early and share in the upside as we scale

• 401(k) with Employer Match: Safe Harbor plan with 100% match on the first 3% of your pay and 50% on the next 2%. Contribute at least 5% to maximize your match.

• Life & Disability Coverage: Company-paid life insurance, short-term, and long-term disability.

If this role sounds exciting but you’re not sure you check every box, we encourage you to apply! The best candidates often don’t fit a job description perfectly. We care most about curiosity, ownership, and the ability to learn fast. We look forward to hearing from you!

Voiceops is an equal opportunity employer. We do not discriminate based on race, gender, sexual orientation, religion, age, disability, or any protected status. Within the displayed salary range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need and market demands. The compensation range is subject to change and may be modified in the future.