Company Mission

Our mission is to give every company superhuman abilities to serve their customers.

The most important thing happening inside any B2C company (insurance, financial services, etc.) is the conversation between the business and the customer. Millions of them, every day. These calls contain more signal about what’s working, what’s broken, and what to do next than any dashboard, CRM, or data warehouse ever will. And yet companies rarely hear more than 1% of them.

Voiceops turns those conversations into the intelligence layer for B2C revenue. Our platform listens to millions of calls, learns what good looks like, and builds a living model of how a business actually sells to and serves its customers. As companies automate their revenue functions with AI agents, those agents will need context, taste, and institutional knowledge to do their jobs well. We’re building the brain they plug into, whether that’s inside our platform or through open integrations like MCP.

Eight people today, twenty by year’s end. Multi-billion dollar clients and a product that’s working. We’ve raised $12M in seed funding from top-tier investors. We’re hiring across technical and customer-facing roles.

Location

This role requires 5 days per week office attendance in our beautiful Union Square HQ which is located in New York City, NY.

The role

Voiceops helps enterprise operations teams use AI to transform how they run their business. We landed multi-billion dollar clients and grew 13x with zero marketing. The proof is there. What's missing is a person who can make sure the right people find it.

You'll be the first dedicated marketer at the company. That means broad scope, direct access to the CEO/Founder, and real ownership over how Voiceops shows up in the world. The strategy, the story, and the community are yours to build.

Core mission of this founding role includes:

• Build the community. Identify and earn the attention of enterprise executives leading AI transformation at their companies. Run events, webinars, and dinners that give those people a reason to gather. Work warm referral paths through existing customers instead of relying on cold channels.

• Tell the story. Own the Voiceops brand voice across LinkedIn, the company website, and the CEO's personal presence. Translate a genuinely sophisticated product into content that makes buyers feel urgency. Arm the sales team with materials that do the same.

• Expand the footprint. Build visibility in the channels where enterprise buyers are actually discovering vendors: AI search, technical peer communities, dark social. Test new partnership channels. Move fast on what works.

You'd excel in this role if:

• You've spent the last several years in enterprise SaaS and you know what organic brand growth actually looks like at a company most people haven't heard of yet.

• You have demonstrated experience of building a brand that is in Pre-Seed or Seed Stage of growth (often less than 20 people total)

• You're genuinely energized by being in the room, whether that's a conference floor, a customer dinner, or a webinar with 200 people. Relationships are how you work, not a tactic you deploy when the ads stop performing.

• You can write clearly and compellingly about complex technical subjects. You know how to make an enterprise buyer feel smart for paying attention.

• You thrive when the playbook doesn't exist yet and are excited to work directly with a founder. You'd rather build something from scratch than optimize something someone else already built.

Perks & Benefits

• Annual Salary range: $150,000 - $180,000 based on experience and education

• Health & wellness: 100% employer-paid insurance premiums for employees with options to add qualifying family members at a low cost

• Flexible Paid Time Off: Unlimited PTO to support work life balance

• Seed-Stage Equity Grant: Get in early and share in the upside as we scale

• 401(k) with Employer Match: Safe Harbor plan with 100% match on the first 3% of your pay and 50% on the next 2%. Contribute at least 5% to maximize your match.

• Life & Disability Coverage: Company-paid life insurance, short-term, and long-term disability.
  

What it Takes to Thrive at Voiceops

We hire for extreme curiosity, speed, and high ownership. It’s only through those values and traits that we built what we’ve built with a team of 8, and it’s the foundation of who we are.

• Curiosity means you learn fast, ask great questions, and build strong instincts quickly. You can sit down with a customer’s VP of Sales in the morning and an implementation lead in the afternoon and both feel like you deeply understand what they care about. Off calls, you’re constantly asking how we can improve: what’s driving churn risk, where we can deliver more value, how we can make our customers more successful.

• Speed means you bias toward action. You respond to customer emails and internal Slack messages in minutes, not hours. When you spot a risk or an opportunity, you act on it right away rather than letting it sit.

• Ownership means you take full responsibility for outcomes. When a customer isn’t seeing value, you don’t wait for someone else to fix it. You figure out what’s going wrong and you drive the solution, even when there are dependencies that feel outside your control. The people who thrive here hold themselves to a higher standard than anyone else would hold them to.

Voiceops is an equal opportunity employer. We do not discriminate based on race, gender, sexual orientation, religion, age, disability, or any protected status. Within the displayed salary range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need and market demands. The compensation range is subject to change and may be modified in the future.